About Us & Policies

Keana is a genderqueer human with they/them pronouns. They first discovered bodywork in Ireland where they trained in Reiki in 2004. In the years that followed, they continued their training and became a Reiki master. While they mainly focused on establishing their music career, they have kept up with their Reiki practice for the past 20 years. They graduated Zardus School of Massage and Solewise School of Reflexology in 2022 and are excited to offer therapeutic massage, Reiki and Foot Reflexology.

HEALTH & WELLNESS POLICIES

We are now masking optional.  If you have any symptoms of coronavirus - fever, dry cough, sore throat (or symptoms of any other active infection for that matter), please contact us as soon as possible to reschedule your appointment. You will NOT be charged if you cancel due to illness, even if it falls within our 24-hour cancellation policy window. Should you come to your session with any signs or symptoms of illness, we will send you home and charge you for the session. 

There are also conditions for which we will require a doctor’s “go-ahead” before working with you. These include: directly after a stroke, heart attack, major surgery, completing a course of chemotherapy, or if diagnosed with malignant cancer. If you have any other serious medical conditions, please contact us BEFORE your appointment so that we may assess what course of action is suitable for your condition(s).

We are taking extra precautions sanitizing and cleaning surfaces between sessions. We have plenty of soap, hand sanitizer and masks for your use.

GENERAL CANCELLATION POLICY

We ask for 24 hours notice if you wish to cancel or reschedule your session. No shows and cancellations less than 24 hours before a session will be charged in full. (Your health and safety are very important to us! In cases of emergency, inclement weather, sudden illness, etc. please contact us as soon as possible. You will not be charged for the session, and we will work with you to reschedule.)

TARDINESS

If you’re late to your appointment, your session may be shortened by the amount of time you are late. This is up to the practitioner, and you will still be responsible for the full session cost. If we are running late, we will try our best to still give you the full amount of time booked and if for some reason that is not possible, we will discount your session. ** If this is your first session, we ask that you arrive 15 minutes early in order to fill out paperwork and have a thorough intake with your practitioner.**